This number is exclusive to countries outside the UK. You will be welcomed by an automated voice that will ask you to enter your account number or telephone number associated with the account. This number is dedicated to providing any assistance on all business related issues. This toll-free number connects you to a team of dedicated advisers who will help you get started.
Call this number for help concerning payment packages for your energy usage. This voice system will provide you with options to choose. If you are dissatisfied with any service provided, you can lodge your complaints here. This line is available for independent debt advice. If you feel the resolution to your complaint is delaying or it has not have been resolved at all or you are unsatisfied with the resolution offered after making your initial complaint. To be connected to the right service agent you will be required to choose from two options. If you realise at any point your fixed tariff is almost exhausted, and you wish to alert the Tariff Exhaustion team, call this number. The line is open 24 hours all week. This address relays your issues to the Complaints Resolution Manager. Phone lines are open 8: If you are a customer with special needs, call this number to be put on the priority service list. You can email to give prior notice when changing the premises of your business. This gives you the opportunity to follow up on your initial complaint. Click on the Chat now or Live Chat button, enter your name, select from a list of four options, click submit and your chat is initiated. You can also direct any questions about prepayment meter service to this number. Contact any of this number for all EDF Energy inquiries. It is their aim to resolve all your issues within five working days. Take the necessary precautions if you smell a gas leak, call this emergency line anytime. The dedicated team here provide customer service for home customers. You will be welcomed by an automated voice that will ask you to enter your account number or telephone number associated with the account. The call is received by an automated voice. If you are calling from outside the UK this is an alternative number to call. You will receive any assistance you require from the support team. To get your billings based on your actual usage instead of estimates call this number. In any case of relocation of your business, direct all your queries to this number. You may dial this number if you have any questions on how to make payments on your prepayment meter.
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